How can TapOnIt help your business?

Guaranteed Brand Visibility

Text messaging is a highly effective alternative to low email open rates, tricky social media algorithms, and expensive paid advertising. With a 99% open rate, text messages offer unparalleled visibility and engagement, making it easy for businesses to connect with customers, increase engagement, and drive revenue.

Better Communication

TapOnIt is the only text platform that enables brands to send multiple pieces of content within a single text message. With the ability to send up to 9 images or an animated GIF, brands can provide a more dynamic and visually appealing messaging experience for their customers, resulting in greater engagement and conversions.

Boosted Engagement

Boost your customer experience and engagement with a branded Content Hub that offers a seamless user experience. From here, you audience can learn more about your brand, share content with friends, redeem offers, favorite content, and more.

More Customer Data and Insights

Use TapOnIt to collect invaluable first-party data on your customers, build loyalty among your followers, and grow organically with the share functionality. Gain deeper insights into your customers’ preferences, behaviors, and interests to create more targeted and effective marketing strategies.

Easily create next-level text campaigns

Reach your audience in an effective, efficient, and engaging way with TapOnIt’s user-friendly platform. Simply upload your multimedia content, input relevant details, choose your targeted audience, specify a delivery time, and schedule your campaign with just a few clicks. Streamline your workflow by utilizing automated processes, triggered messages, and advanced scheduling capabilities.

Who can you text?

Users must give permission and voluntarily opt-in to receive texts from your brand, but thankfully TapOnIt offers multiple user-friendly ways for customers to join your text club, which makes growing your text database simple and convenient.

Gather first-party data directly from your audience and use it to build deeper relationships through targeted and personalized content.

Read more about texting rules and compliance here.

Trackable engagement + results

All of your content through one browser-based link makes it easy for your audience to take the next step! Content is “auto-magically” curated and personalized for each user based on text campaigns they have been sent. Drive engagement and track results through features like sharing, easy offer redemption, profiles, integrations, and more.

Gauge performance anytime, anywhere

Track the performance of your texts to make more informed decisions about what you send out. See what promotions and items were most clicked, viewed, and shared based on each text campaign.

Pull reports at your leisure or schedule them to be sent to who you want, when you want.


TapOnIt’s self-serve text message marketing and communications platform gives you the power to create and send effective campaigns in just a few taps.

Multi-image MMS

Send multiple images or an animated GIF in a single MMS at no additional cost.

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Content Hub

Unlock even more potential with a branded Content Hub. This makes the user experience seamless by housing all of the content you send them in one place.

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No POS integration is required. Offers can be redeemable in-store or online via click-to-redeem, barcode, QR code, or alphanumeric code.


Create shareable content to garner free additional exposure and organic database growth. Users can share via text, Facebook, Messenger, Twitter, and more.

Conversational Messaging

One-on-one texting with your subscribers. Respond directly to any text that is sent to your brand, giving you the power to have more personalized and impactful experiences.

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Triggered Messaging

Automate message flows based on an individual’s activity, such as a Welcome Flow at opt-in, keyword-based flows, abandoned cart, post-purchase, and more.

Zip Code Opt-in + Geotargeting

Increase first-party data by asking your audience for a zip code at opt-in, then segment campaigns based on location to reach people with the right content. 

Opt-in API

Use the Opt-In API to trigger the necessary confirmation text message to be sent from anywhere you gather customer data. Embed into a website pop-up, web form, landing page, at checkout, and more for a seamless and compliant user experience.

Opt-in QR Code

By scanning a QR code, the user’s phone will open a text message with a pre-populated number and keyword making it easy for people to join your text club.

Contact Card

Stand out in your audience’s text inbox by including a saveable contact card in the opt-in Welcome Flow that contains your logo and brand name.

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Compliance Monitoring

There are many rules and regulations around text message marketing. TapOnIt’s platform includes automated appending of compliance language when and where it’s needed. Our Client Resource Library includes best practices for compliance around marketing.

Toll-Free Number Provisioning + Management

Toll-Free Numbers (TFN) are used to send and receive messages. Our team will go through the process of provisioning your TFN and handle the ongoing management. 

Client Resources

A library of templates, tutorials, guides, and more to help you become a pro at text message marketing. Plus, our Client Success Team is here to help if you need any additional guidance!

TapOnIt’s latest blogs:

‘Tis the Season to Text: Unwrap Our Holiday Text Message Planning Guide

We’ll walk you through the essential steps to plan your text message marketing campaign that aligns with your business goals and stands out during this busy season.

Unlocking Customer Conversion: The Power of Content and Omnichannel Marketing

Discover the winning formula: How high-quality content and omnichannel marketing, which includes text message marketing, drives higher customer conversion and engagement.

MUSEUM OF ICE CREAM Partners with TapOnIt to Unveil TapAI™ – A Sweet New Interactions

MUSEUM OF ICE CREAM, an immersive environment dedicated to fostering human connection through the shared joy of ice cream, and TapOnIt, a leading text message marketing and communications vendor, have joined together to introduce an exciting and interactive experience for ice cream enthusiasts.

Webinar On-Demand: 5 Best Practices for the Holidays

Webinar On-Demand – Discover the 5 Best Practices for Increasing Holiday Sales & Customer Engagement using text message marketing.

Krystal Announces SMS Partnership with TapOnIt, Transforming Customer Engagement

Krystal Restaurants LLC, the iconic quick-service restaurant chain in the South, is thrilled to announce a strategic partnership with TapOnIt, a leading text message marketing and communications vendor. This collaboration marks a significant step forward for both companies in revolutionizing customer engagement and driving business growth.

Sweepstake Ideas to Help Grow Your Text Message Database

Discover a wide range of sweepstake ideas to grow your text message marketing database, engage with customers, and create compelling SMS & MMS campaigns.

TapOnIt interview on Venture Pill Podcast

TapOnIt on Venture Pill Podcast

TapOnIt’s Founder & CEO shared the journey behind the company’s success on the Venture Pill podcast. Hear how two sisters founded TapOnIt, survived a pandemic, raised funds, and pivoted. Valuable advice for females looking to get into venture.

Boost customer satisfaction with conversational messaging

The Top 5 Reasons that Conversational Messaging Can Benefit Your Business

Improve your text marketing strategy and boost customer satisfaction with conversational messaging. Read more in our latest blog post.

Why Your Brand Should Be Texting

What is text message marketing, and why should your brand do it? Here’s a breakdown of the basics and why it’s important in 2023.

The Importance of Promoting Your Text Club

Just because you’ve created a text club doesn’t mean the public is aware of it. Grow your audience by spreading the word.